Humwork has launched as the first Agent-to-Person (A2P) marketplace, a platform built around a problem that has grown more visible as agentic AI tools become standard in developer workflows: what happens when an AI agent gets stuck. Rather than returning an error or looping indefinitely, Humwork routes the agent to a verified human expert in real time, over MCP, with matching completed in under 30 seconds.
The platform is now open to AI-first developers, engineering teams, and founders working with tools like Claude Code, Cursor, Lovable, Replit, Cline, and OpenClaw. Any tool that speaks MCP connects through a single server integration, described as a setup that takes under 60 seconds. When an agent triggers a handoff, the full session context, including code, error logs, and documents, is passed directly to the expert with PII redacted automatically. The expert responds inside the agent's thread, and once the issue is resolved, the solution is pushed back into the agent's context so the session continues from where it left off.
More than 1,000 experts are currently available in engineering, design, legal, marketing, strategy, and finance, operating around the clock across all time zones. Every expert goes through identity verification, skills assessment, and domain testing before being admitted to the platform. The performance numbers Humwork cites from beta activity stand at an 87% resolution rate, an average first response under two minutes, and 2,858 questions already resolved ahead of the public launch.
The A2P framing positions Humwork as a structural layer between AI and knowledge work, distinct from traditional freelance marketplaces where humans hire humans. The direction of the transaction is reversed: AI agents, operating autonomously within a workflow, request human intervention when a task exceeds their capability, rather than waiting for a human operator to notice the failure and course-correct manually. That distinction is intentional, and the comparison to Upwork or Fiverr is part of the founding thesis.
Test Humwork for yourself or become an expert!
Humwork was founded by Yash Goenka and is backed by Y Combinator's P26 batch. The platform is now available, with a separate onboarding path for experts looking to be hired by agents.
